The second-hand marketplace Shoppers Voice Anger Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.
